With our hosted support system you can manage support requests easily. Customer requests are tracked and can easily be assigned to your team to work on.
Support needs to be transparent, efficient and of worth for your users. Our hosted support system works smoothly to make most of your time while providing the best support to your customers.
With the hosted support system you can focus on your core business. The system upgrade and maintaenance is taken cared by us.
The hosted support system enables you to easily organise support requests. You can
With our hosted support system you get a url such as https://support.ungleich.ch. Your team can login to the system and work on requests. Your customers or users can either correspond with you via email or login to the support system directly to manage their tickets.
The hosted support system is completely based on Open Source Software components. From the operating system to the software stack, nothing is closed.
The hosted support system is running in our Zero Carbon Data Center.
As the support system can be setup for very different use cases, we recommend to contact us at support -at- ungleich.ch to discuss how you would like to have your system setup.