With our hosted support system you can manage support requests easily. Customer requests are not lost and can easily be assigned to an employee to work on.
Support needs to be transparent, efficient and of worth for your users. Our hosted support system works smoothly to make most of your time and provide best support to your users.
With the hosted support system you can focus on your core business. Upgrading the system and maintaining it is taking care of by us.
Our hosted support system enables you to organise support requests and organise them easily. You can
With our hosted support system you get a url like https://support.ungleich.ch. Your employees can login to the system and work on requests. Your customers / users can either correspond with you via email or login to the support system themselves to manage their tickets.
As with all our offers the support system is completely based on Open Source Software components. From the operating system to the software stack, nothing is closed. We are using
as the technology stack.
As always, the hosted support system is running in our Zero Carbon Data Center.
As the support system can be setup for very different use cases, we recommend to contact us at support -at- ungleich.ch to discuss how you would like to have your system setup.